Privacy Policy | Thriving Soul

Thriving Soul LTD dba joinotherside.com (“Otherside,” “us,” “we,” or “our”) thanks you for visiting the online and mobile resources we publish. We use the words “you” and “your” to mean you, the reader, and other visitors to our online and mobile resources who are, in all cases, over the age of 13. Our privacy statement (“this statement,” “this privacy statement,” and “our statement”) informs you about from whom and the types of personal information we collect, how we use it, who we share it with and why, and what we do to try to protect it.

Thriving Soul, is committed to keeping any and all personal information collected of those individuals that visit our website and use of our online services accurate, confidential, secure and private. The company privacy policy has been designed and created to ensure those affiliated with Thriving Soul of our commitment and realization of our obligation not only to meet but to exceed most existing privacy standards.

THEREFORE, this Privacy Policy Agreement shall apply to Thriving Soul, and thus it shall govern any and all data collection and usage thereof. Through the use of https://www.joinotherside.com/ you are herein consenting to the following data procedures expressed within this agreement.

Consent for Communication

By submitting your information via this form, you provide your express written consent to Thriving Soulto contact you via telephone (including on recorded lines), email, text messages, and/or postal mail regarding coaching services, events, and other related offers. This consent applies even if your number is registered on any national, state, or internal Do Not Call list. You agree to be contacted using automated technology and understand that message and data rates may apply. You confirm that you are of legal age to provide this consent. You may opt-out of receiving communications at any time by replying STOP to any message or by following the instructions provided in our communications.

If you are providing your information through a lead form on Facebook or Instagram, both operated by Meta Platforms Inc., please be aware that these forms are hosted by Meta and are governed by Meta's privacy policies and terms of service. By submitting your information, you acknowledge that you have agreed to Meta’s terms and have reviewed Meta's privacy policies associated with Facebook and Instagram. Thriving Soul is not responsible for Meta’s data handling practices.

Collection of Information

This website collects various types of information, such as:

• Voluntarily provided information, which may include your name, address, email address, payment information etc., which may be used when you book coaching sessions or sign up for other related services and to deliver the services you have requested.

• Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.

Please rest assured that this site shall only collect personal information that you knowingly and willingly provide by way of surveys, completed membership forms, and emails. It is the intent of this site to use personal information only for the purpose for which it was requested and any additional uses specifically provided on this site.

We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service. It is highly recommended and suggested that you review the privacy policies and statements of any website you choose to use or frequent as a means to better understand the way in which other websites garner, make use of and share information collected.

Use of Information Collected

Thriving Soul may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need and request. At times, we may find it necessary to use personally identifiable information as a means to inform you about coaching programs, events, and new offerings that may interest you that may be available to you from sites.joinotherside.com.

Thriving Soul may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered.


No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


Disclosure of Information

Thriving Soul does not now, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties. Thriving Soul may deem it necessary to follow websites and/or pages that our users may frequent in an effort to gleam what types of services and/or products may be the most popular to customers or the general public.

Thriving Soul may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws and/or in a good faith belief that such action is deemed necessary or is required in an effort to:

• Remain in conformance with any decrees, laws and/or statutes or in an effort to comply with any process which may be served upon Thriving Soul and/or our website;

• Maintain, safeguard and/or preserve all the rights and/or property of Thriving Soul; and

• Perform under demanding conditions in an effort to safeguard the personal safety of users of sites.joinotherside.com and/or the general public.

Children Under Age of 13

Thriving Soul does not knowingly collect personal identifiable information from children under the age of thirteen (13) without verifiable parental consent.

If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database.

Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to [email protected]. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Links to Other Web Sites

Our website does contain links to affiliate and other websites. Thriving Soul does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Security

Thriving Soul shall endeavor and shall take every precaution to maintain adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure or modification of the user's personal information under our control. The company also uses Secure Socket Layer (SSL) for authentication and private communications in an effort to build users' trust and confidence in the Internet and website use by providing simple and secure access and communication of payment and personal information.

Changes to Privacy Policy Agreement

Thriving Soul reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at sites.joinotherside.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information.

If at any point in time Thriving Soul decides to make use of any personally identifiable information on file, in a manner vastly different from that, which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address.

Mailing Address:

Thriving Soul

71-75 Shelton Street, Covent Garden, London, United Kingdom WC2H 9JQ

Telephone: (445) 275-2619

Email: [email protected]